Terms & Conditions

Welcome to Yonuri. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

General Conditions

By using this site, you confirm that you are at least the age of majority in your jurisdiction or have permission from a legal guardian. You agree not to use our products or services for any illegal or unauthorized purpose.

We reserve the right to refuse service to anyone for any reason at any time.

Products & Availability

Yonuri operates as an e-commerce store and works with third-party suppliers. Product availability, descriptions, and prices are subject to change without notice.

We make every effort to display products accurately; however, we cannot guarantee that colors, sizes, or details will appear exactly as shown on your screen.

Orders & Payments

All orders are subject to acceptance and availability. We reserve the right to cancel or limit orders at our discretion, including cases of suspected fraud or incorrect pricing.

Payments are processed securely through third-party payment providers. We do not store full payment information on our servers.

Shipping

Orders are fulfilled through third-party suppliers and shipped directly to customers. Shipping times may vary depending on destination, supplier location, and external factors beyond our control.

Estimated delivery times are provided for reference only and are not guaranteed.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Yonuri and may not be copied, reproduced, or used without written permission.

Refund & Returns Policy

At Yonuri, customer satisfaction is important to us. Please review our refund and returns policy below.

Returns

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original packaging

  • The return request must be made within 14 days of receiving the item

  • Proof of purchase is required

Some items may not be eligible for return due to hygiene or safety reasons (such as personal care or beauty products).

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method

  • Processing time may take 5–10 business days, depending on your payment provider

Shipping costs are non-refundable, unless the item arrived damaged or defective.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery. Include your order number and clear photos of the issue so we can assist you promptly.

Exchanges

We do not offer direct exchanges. If you wish to receive a different item, please return the original product (if eligible) and place a new order.

Non-Returnable Items

Certain items may be non-returnable, including but not limited to:

  • Personal care or hygiene products

  • Items marked as final sale

Changes to These Policies

We reserve the right to update or modify these Terms & Conditions and Refund & Returns Policy at any time. Any changes will be posted on this page.

Contact Information

For questions regarding these policies, please contact us at:

Email: [email protected]